If you cannot find the solution to your question or request with the help of the articles on this helpdesk, please send an email to help@twelve.eu. 

Rregular opening hours

• General question or request? Then call +31 (0) 30 - 276 7770 on working days between 8.00 am and 19.00 pm.
  
  
• Urgent malfunction? Outside regular hours we are only available for acute disruptions. We will answer other questions and requests on the next working day. You can call directly with +31 (0) 30 - 276 7770.

• Need help with connections? We can be reached for installation questions from Monday to Friday between 9 am and 6 pm. Make sure you're on location, so we can help you right away!
• Do you have a question about tickets for an event/festival? Please contact Twelve Ticketing via:  https://www.twelveticketing.eu/

On the following public holidays in 2022 we are only open for disruptions. We will answer other questions and requests on the next working day:

• Christmas Day and Boxing Day (Christmas): Sunday 25 and Monday 26 December 2022